Effective Date: March 13, 2026 · Last Updated: March 13, 2026
Pomi is operated by MyPomi Inc., a Delaware C-Corporation ("we," "us," "our"). Our mission is to provide a safe, private digital sanctuary for emotional well-being.
In accordance with California SB 243 and the New York AI Companion Models Law, we clearly disclose that all interactions with Pomi are with an AI system. You will be reminded of this at the start of each session.
| Data Type | Details | Purpose |
|---|---|---|
| Google Profile | Name, email address, profile picture | Account identification, personalization |
| Conversations | Messages you exchange with Pomi | Providing the service, conversation continuity |
| Payment Data | Processed by Stripe; we do not store card numbers | Subscription management |
| Data Type | Details | Purpose |
|---|---|---|
| Usage Data | Session frequency, feature usage, timestamps | Service improvement |
| Device Information | Browser type, operating system | Technical compatibility |
| Cookies | Session authentication cookies only | Keeping you signed in |
Your conversations with Pomi may contain sensitive emotional and mental health information. We treat all conversation data as sensitive personal information and apply the highest level of protection to it.
We use your information solely for the following purposes:
We share limited data with trusted service providers who help us operate Pomi:
| Provider | Purpose | Data Shared |
|---|---|---|
| MaiAgent | AI conversation processing | Conversation content, contact name |
| Cloudflare | Website hosting, security, CDN | Session data (encrypted), access logs |
| OAuth authentication | Authentication tokens only | |
| Stripe | Payment processing | Payment information (handled directly by Stripe) |
Each provider is contractually bound to use your data only for the purposes of providing their service to us and to maintain appropriate security measures.
Upon account deletion, your personal data and conversation history will be permanently deleted within 30 days, except where retention is required by law.
You have the following rights regarding your personal information:
To exercise any of these rights, contact us at contact@mypomi.ai. We will respond within 45 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). We do not sell or share your personal information as defined under these laws. You have the right to request disclosure of the categories and specific pieces of personal information we have collected.
If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access, correct, and challenge the handling of your personal information. Your data may be processed in the United States.
Pomi includes safety monitoring to detect signals of self-harm or suicidal ideation. When such signals are detected, Pomi will gently guide you toward professional crisis resources. Pomi is not a substitute for emergency services or professional mental health care.
In compliance with California SB 243, our complete crisis detection and response protocol is available upon request at contact@mypomi.ai.
We implement industry-standard security measures to protect your data, including:
Pomi is designed for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from a minor, we will delete it promptly. If you believe a minor has used Pomi, please contact us at contact@mypomi.ai.
Your data may be processed in the United States and other countries where our service providers operate. By using Pomi, you consent to the transfer of your data to these jurisdictions, which may have different data protection laws than your country of residence.
We do not sell or share your personal information. This has been our policy since day one and will remain so. If this ever changes (it won't), we will update this policy and obtain your explicit consent before any such change takes effect.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Pomi app or via email before the changes take effect. Your continued use of Pomi after a change constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights: